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Covid-19 Policy

CLINIC LOCATION 

Taringa Central

Inside Physio One, Suite 8/165 Moggill Rd, Taringa  Q  4068

FREE Onsite Parking

Ph: 0466 464 772

Detailed clinic & carpark directions contained in Appointment Confirmation Email & link in SMS Appointment Reminder message.

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CLINIC HOURS – By Appointment Only

  • Health fund rebates available 
  • Australia Defence Force Family Health Allowance Card rebates available 

Day                             Times                                          

Monday                    CLOSED

Tuesday                   10.00am – 5.00pm

Wednesday            11.00am – 7.00pm

Thursday                 10.00am – 6.00pm

Friday                       10.00am – 5.00pm

Saturday                   9.00am – 3.00pm  (every second Saturday only)

Sunday                     CLOSED

Closed on public holidays

PLEASE NOTE: NO CASH PAYMENTS. Credit card & eftpos accepted.
Alternative payment options can be arranged by calling prior to your appointment.

Important Information About Massage Consultations 

Initial appointments include a compulsory consultation and physical assessment which may take up to 10-15mins depending on the complexity of the persons condition or health history.  New clients are encouraged to arrive approximately 10mins prior to their appointment time to fill out health history forms.

Subsequent appointments also include a consultation and physical assessment but this tends to be a little shorter as the groundwork has already been done in the initial appointment session.

Aside from being a legal requirement (for remedial massage sessions), this process ensures the safety of our clients and helps the practitioner to formulate a treatment plan for the session in order to address the client’s concerns in a safe and effective manner.  Your safety and wellbeing is of the utmost importance to us.

CANCELLATION POLICY (Including Rescheduling & Missed Appointments):
In most cases, a 24-hour advance notice is required when cancelling or rescheduling an appointment. This allows the opportunity for someone else to avail themselves of our services.

If you are unable to give us the minimum 24-hours advance notice with rescheduling or cancelling an appointment, 50% of the appointment fee may be charged.

Missed Appointments (failure to show for an appointment) may incur a fee equal to 100% of the scheduled appointment fee.

It is at management’s discretion that the above fees will be applied.

This policy also applies to appointments scheduled to be paid with a gift certificate, or pre-paid multi massage packages.

Confirmation of an appointment  is acknowledgement of this cancellation policy.

– Prices may be subject to change without notice.